Services

We will work with you to create an incentive solution tailored to your needs. Our goal is to motivate employees, sales teams, channel partners and customers, through travel incentives and loyalty rewards. When you work with Gilpin Performance you will see:

  • levels of engagement

  • loyalty

  • profitability

How we Motivate

Strategy Management

We work as an extension of your company to get an understanding of your business. This ensures the programme is performing to its full potential and delivers measurable results.
This allows us to:

  • find sticking points and create solutions.
  • establish objectives with regular reviews.

Marketing Solutions

Communication is key to an effective programme so we work with you to develop:

  • integrated marketing solutions to run alongside your incentive programme.
  • marketing content based on your brand guidelines, including web design, branding, online marketing and more.
  • A rewards platform optimised for desktop, tablet and smartphone, so your staff and customers can access your website from anywhere.

Latest Technology

We use emerging technology and software which allows us to:

  • create bespoke loyalty solutions, with customisations available at every stage.
  • engage your employees with online learning, take online quizzes, and reward them with bonus points for performance.
  • run online auctions with SMS notifications to engage staff and customers with the programme and build hype around events.
  • Always update our rewards catalogue with the latest products, and targeted to your audience.

Ways to Reward

We know that if you recognize and reward your best customers, you’ll build stronger, more profitable relationships.

  • Travel – for individuals or teams, you can reward your top performing sales staff or most loyal customers.
  • Rewards Catalogue – Showcase a range of amazing rewards from electronic goods, entertainment and homewares, to events tickets, customised or general travel to personal choice items which we’ll source directly for members, ranging in price to target different groups.
  • Personalised merchandise or products – gift these to your staff and customers, facilitated through our system.
  • Preloaded MasterCards – branded to suit your requirements, keeping it simple!

Measure and Analyse

We take care of all the administration of the programme and keep you updated regularly.
We ensure we provide you with:

  • regular reviews of your programme’s performance, and analyse these to work on new strategies alongside your team.
  • Suggestions of new ways of improving your programme and measuring feedback from staff and customers.

Management Insights

As with any investment, measuring success is vital so that’s why we:

  • Use sophisticated reporting and analysis tools to track progress.
  • Measure returns and ensure the success of your programme.
  • Tailor reporting to suit your needs.